Contact Us

We're here to help.

General Support

For questions about your assessment, your report, or a refund, email us at support@exarlo.xyz. We respond within 1 business day.

Email Support

Billing & Payments

Payments are handled by our Merchant of Record, Paddle. Charges appear on your statement as a payment to Paddle. For receipts, invoices, or charge enquiries you can email us at support@exarlo.xyz or contact Paddle directly via the link on your receipt.

Partners & Affiliates

Interested in integrating Exarlo into your MSP offerings or joining our affiliate program? Reach out to our partner team.

partners@exarlo.xyz

Security & Abuse

To report an unauthorized scan against your infrastructure or to disclose a vulnerability on the Exarlo platform, please contact our security team directly.

abuse@exarlo.xyz

Business Address

For postal correspondence, our registered business address is:

Exarlo
26 Bouhafes El Eid
Mecheria, Naâma
Algeria